HRDCorp Registered Training Provider

ElevatingPerformance.

Customized soft-skills training that turns potential into performance — two immersive days of hands-on, experiential learning your team will actually remember. No sleepy slides. Ever.

E.G Wise facilitator leading a training session
Elevating Performance — our commitment
E.G Wise (Skills) logo
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HRDCorp Registered Training Provider — Claimable Courses — Elevating Performance since 2015

Our Manifesto

Two disciplines of learning. One standard — excellence, executed.

01

The Vision

Every organization holds untapped potential. We exist to unlock it — through people who are upskilled, re-skilled and inspired, and through moments that reflect who you truly are.

02

The Craft

Qualified, experienced and accredited trainers and facilitators design every programme around your needs. Hands-on, practical, experiential — never a lecture hall of sleepy slides.

03

The Execution

From new hires to senior leadership, we bring out the best in your people while reflecting your organization's success and values. Excellence is not our promise. It is our process.

E.G Wise — Skills

Soft-skills training your team will actually remember.

Our team of qualified, experienced and accredited trainers and facilitators work with your organization's needs in mind to upskill and re-skill your team. With our customized soft-skills training courses, participants experience memorable, hands-on, practical and experiential learning.

Participants deep in a writing exercise at an E.G Wise course
Mini-Lectures
Engaging Activities
Role-Plays
Case Studies
Simulations

Meet Your Lead Facilitator

Sophia Michael Jenang

The trainer participants remember.

From the State Legislative Assembly to the airwaves of REDfm, Sophia brings boardroom polish and broadcast confidence to every room she teaches. A HRDCorp Malaysia Accredited and Certified Trainer with over a decade of experience — and thousands of participants trained across government and corporate Malaysia — her hands-on, deeply engaging style turns two days into lasting change. And her door never closes: she keeps answering participants' questions long after the course ends.

35+ years experience as a Professional Emcee

23+ years of teaching experience

Previous experience include Head of PR at DUN Sarawak, Corporate Training Manager at PPKS, Corporate Relations Manager at AeU KL and Broadcaster at RTM Sarawak

B.Comm (Hons), OUM · IESOL Expert, City & Guilds London

Sophia Michael Jenang, Lead Facilitator of E.G Wise (Skills)

Sophia Michael Jenang

Founder & Lead Facilitator

HRDCorp Malaysia

Certified Trainer (TTT/24172)Accredited Trainer (Trainer ID: 8846)

10+ Years

Training public & private sectors

23+ Years

Of teaching experience

Since 2009

Emcee trainer, state civil service

Course Catalogue

Signature soft-skills courses.

Two immersive days per course — delivered in English, Malay or local languages where necessary, and fully customized to your organization's needs.

HRDCorp ClaimableHRDCorp Claimable Courses
01

Own the stage. Command the room.

Emceeing Skills & Protocol Essentials

Master the skills, etiquette and protocols of becoming a professional emcee — from stage presence and scripting to handling formal proceedings with poise.

2 Days English · Malay · Local Languages

Who it's for

Those interested in emceeing formal, corporate or private events at any level.

02

Turn nerves into standing ovations.

Public Speaking with Confidence

Build compelling presentations, control nerves, and speak with clarity and conviction in front of any audience through guided practice and feedback.

2 Days English · Malay · Local Languages

Who it's for

Junior managers, executives, sales & marketing or support staff who need to enhance their presentation and speaking skills.

03

Stronger teams. Bigger wins.

Rise as One: Team-Bonding Dynamics

Experiential challenges and simulations that strengthen cooperation towards a common goal — applying problem-solving, critical-thinking, creativity and innovation to any situation.

2 Days English · Malay · Local Languages

Who it's for

Organisations that wish to enhance team cooperation and unity.

04

Service they remember. Loyalty you keep.

Service with a Heart — Customer Service Excellence

Practical techniques and role-plays for creating memorable customer experiences, handling difficult situations gracefully, and raising service delivery standards.

2 Days English · Malay · Local Languages

Who it's for

Government bodies, corporates and GLCs looking to ensure great customer service experience.

05

Reports that get read — and acted on.

Report Writing Skills for Clarity

Structure, write and edit professional reports that are clear, concise and persuasive — with hands-on drafting exercises and real workplace examples.

2 Days English · Malay · Local Languages

Who it's for

Managers, executives and support staff whose jobs require them to write reports with clarity.

06

Say it right. Write it sharp.

English Proficiency in Communication

Strengthen written and spoken English for the workplace — grammar in context, confident conversation, and professional correspondence.

2 Days English · Malay · Local Languages

Who it's for

All levels of staff who need to enhance their proficiency in written and spoken English.

E.G Wise Skills
Elevating Performance
Two Days. Zero Boring Lectures.
Performance. Elevated.
E.G Wise Skills
Elevating Performance
Two Days. Zero Boring Lectures.
Performance. Elevated.

Participant Voices

What participants say about us.

"For the first time while attending a course, I truly feel that my voice is heard and the facilitator is truly engaged and engaging. She is a great facilitator."

— SCS Customer Service Officer

"The trainer explained with great clarity and made learning very easy."

— Hotel Customer Service Executive

"The trainer is excellent in delivering the topic."

— Astana Negeri Officer

"Keseluruhan kursus ini memberi saya pengetahuan baru dalam pengacara majlis terutama berkaitan dengan penulisan skrip dan protocol."

— Executive, GLC

"This course has enhanced my confidence to speak in front of an audience tremendously."

— Part-time Emcee / Government Servant

"Pengalaman saya selama dua kali menghadiri kursus anjuran E.G Wise (Skills) telah banyak membantu dalam tugas saya sebagai Pengacara Majlis yang berkualiti."

— Priscilla John, Personaliti TVS

"Having completed this course, it was a tremendous experience. It was comprehensive, engaging and covers everything from script-writing to stage presence. Mdm. Sophia is very knowledgeable, helpful and provided feedback to help me improve."

— Nadea Melissa, Pegawai UKAS

Common Questions

Everything you're wondering, answered.

Still curious? Every question is welcome — reach us through the enquiry forms or contact us directly.

Yes. E.G Wise (Skills) is an HRDCorp Registered Training Provider and our courses are HRDCorp claimable — making quality training affordable for your organisation.

General Enquiry

Let's start the conversation.

Whether you need a tailored training programme or a full team upskilling journey, tell us what you're imagining — we'll shape it together.